Email us

Where is your phone number?

alive matrix does not provide a customer service phone number. We have found that the best way to keep our services and prices as low as possible for you, our valued agent/customer, is to answer queries by email. Our customer service staff are well trained and experienced in answering any sort of query you may have by email. Just because we don't have a phone number doesn't mean that real people don't work here! Check out our about us page to learn more about our company, people and philosophies

Comments & Ideas

We welcome your comments and ideas about how we can improve our products and services.

Contact Information

Thank you for taking the time to write to our online team. Directing your queries to the appropriate department will allow us to respond to you more quickly and efficiently.

Please allow us up to 3 business days to respond to your enquiry.

Need help?

Please Submit a Ticket

If you have any questions or would like some assistance, please submit a ticket. We would be more than happy to assist.

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